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How it works

How Mary minds your phone.

Mary answers your calls in your business name, takes the details and sends every job straight to you, with emergencies marked URGENT. Messages go on the spike for when you’ve got a minute. On the Premium plan, Mary screens every call too: real customers are put through to you, your VIP numbers ring straight through, and time-wasters and sales calls are filtered out.

Hear Mary: 07488 898019Start for £50

How call sorting works

On the Premium plan, each call Mary answers ends up in one of four places.

Premium The picture below shows how call sorting works on the Premium plan. On the £90 plan, Mary sends you every job.

Illustrated diagram of how call sorting works on the Premium plan: six callers on luggage tags are plugged into Mary's brass and walnut switchboard. Real jobs go along a green cord straight to the van. Second-tier callers, like rough-price requests and out-of-area or not-ready-yet enquiries, get a friendly automatic text or email from the Polite Reply tray, while their job waits in the van as a second-tier job. Messages and ring-backs go on the spike for later. Only scams, spam and robocalls go along a red cord to the bin. FIG. 1 · HOW PREMIUM CALL SORTING WORKS (Not to scale. Mary is not actually a switchboard.) job waits inthe van, 2nd tier REAL JOBSStraight to you. Quotes &maybes wait as 2nd tier. POLITE REPLYCaller gets a friendlytext while the jobwaits in your vanas 2nd tier. MESSAGESRing back whenit suits you. THE BINScams, spam &robocalls. Only. CALLER No. 1 “Need a boiler looked at…” TO THE VAN CALLER No. 2 “Congratulations, you've won…” BINNED CALLER No. 3 “Just a rough price, no rush…” VAN · 2ND TIER CALLER No. 4 “Ring me back about the fence?” ON THE SPIKE CALLER No. 5 “Do you cover Harrogate at all?” VAN · 2ND TIER CALLER No. 6 “Leak under the sink, today?” TO THE VAN Illustrated diagram of how call sorting works on the Premium plan: callers on luggage tags go into Mary's switchboard. Real jobs go straight to the van. Rough-price, out-of-area and not-ready-yet callers get a friendly automatic reply, while their job waits in the van as a second-tier job. Messages and ring-backs go on the spike. Only scams, spam and robocalls go to the bin. FIG. 1 · PREMIUM CALL SORTING (Not to scale.) job waits inthe van, 2nd tier THE BINScams, spam &robocalls. Only. MESSAGESRing back whenit suits you. POLITE REPLYCaller gets afriendly text. Thejob waits in yourvan as 2nd tier. REAL JOBSStraight to you, there and then.Quotes and maybes wait as 2nd tier. CALLER No. 1 “Need a boiler looked at…” TO THE VAN CALLER No. 2 “Congratulations, you've won…” BINNED CALLER No. 3 “Just a rough price, no rush…” VAN · 2ND TIER CALLER No. 4 “Ring me back about the fence?” ON THE SPIKE CALLER No. 5 “Do you cover Harrogate at all?” VAN · 2ND TIER CALLER No. 6 “Leak under the sink, today?” TO THE VAN
No.1

She picks up

The calls you send her way, answered in your business name. Including the ones you’d rather not.

No.2

She passes it on

Every job goes straight to you, with emergencies marked URGENT. On the Premium plan, Mary screens every call, puts real customers through to you and filters out time-wasters and sales calls.

No.3

You call back when it suits

Messages go on the spike. You ring back after your tea. Or tomorrow. Your call, literally.

Please note Calls may be recorded.

Where each call ends up

Real jobs and messages work like this on every plan. Second tier and the bin come with Premium call sorting.

My boiler’s packed in. Can someone come out this week?

A real job. Mary takes the name, number, address and what’s wrong, and sends it straight to you. If it’s an emergency, it’s marked URGENT.

Straight to you
Just after a rough price for a new bathroom, no rush.

On Premium, Mary screens the call and passes the job on as second tier, so the real jobs reach you first. On the £90 plan, she takes their details and passes them on.

Second tier · Premium
Can you ask him to ring me back about Friday?

A message. Who rang, what they wanted and how to reach them, written down and put on the spike for your ring-backs.

On the spike
Congratulations, you’ve been selected for a free business loan…

On Premium, sales calls and time-wasters are filtered out and kept away from you.

Premium

Getting started

Four steps, and most of them are ours.

No.1

Hear Mary

Ring 07488 898019 and try her out. Pretend you’re a customer.

No.2

Start for £50

Setup is free. The £50 is your first month, including 250 minutes of calls. Pay online, by card, never over the phone.

No.3

We set her up

We train Mary on your business and give you your own line. You divert your calls to her with a short code. We’ll talk you through it.

No.4

Mary goes live

Your first month and the 14-day refund window start now, not on the day you paid.

Not for you? Not for you? Tell us within 14 days and we refund the £50, less what Mary's calls cost.

Now taking calls

Fifty quid, and Mary minds the phone for a month. Start today.

Ring Mary and hear for yourself. Then start with your first month for £50.

07488 898019

Start for £50Hear Mary first